John Moe

K.O. Your Customer

You would think that after decades of practice, Business to Consumer (B2C) companies would have worked…
Top Tips for Tech Toy Trials

One of the joys of working in IT is the opportunity to play with new tech…
Rise of the Robots

As I mentioned in Crystal Balls and Analysts, one technology which has reached peak hype is RPA…
The CIO as Salesperson

In most IT shops, dealings with sales execs are normally seen as a necessary evil that stand between…
Adventures in Outsourcing

Many of you will have experienced the delights of outsourcing, either as a buyer or supplier…
Teaching Old Tricks to New Dogs

Recently, when I have been presenting on one of my pet topics (change, agile, data, surviving…
Too Many Stakeholders

What do you think the main cause of project failure is? The normal answer is “Not…
The Art of Saying No

Many of us have experienced that sinking feeling when our boss or manager has asked us…
How to be a Smokin’ Hot IT Sales Exec

Spare a thought in these torrid/tedious/troublesome times for the unsung stars of the computing world –…
Your 2021 New Year’s Resolutions

I’m sure that like me you will already have broken or conveniently forgotten your personal New…