CX

K.O. Your Customer

You would think that after decades of practice, Business to Consumer (B2C) companies would have worked…
Let’s Have an App for That

Have you downloaded the new COVID-19 Track & Trace app onto your Android or App-le? The UK…
We are a People Business

Most organisations, large and small, state at some time and with varying degrees of fanfare that…
The Customer is ‘king Furious

As I mentioned in Partnering for Profit or Pleasure I have a few words to say about software…

K.O. Your Customer