Management

  • Rise of the Robots

    Rise of the Robots

    As I mentioned in Crystal Balls and Analysts, one technology which has reached peak hype is RPA…

  • Adventures in Outsourcing

    Adventures in Outsourcing

    Many of you will have experienced the delights of outsourcing, either as a buyer or supplier…

  • The Art of Saying No

    The Art of Saying No

    Many of us have experienced that sinking feeling when our boss or manager has asked us…

  • Turning the Scrooge

    Turning the Scrooge

    With a subdued and slightly desperate festive season well underway and a distinct financial chill in…

  • We are a People Business

    We are a People Business

    Most organisations, large and small, state at some time and with varying degrees of fanfare that…

  • Infernal Soreness Provider

    Infernal Soreness Provider

    Some of you will still be basking in the glow of some sullen and gritted-teeth thanks…

  • Do You Want Governance with That?

    Do You Want Governance with That?

    One of the most overused and irritating terms being bandied around by consultants and middle management…

  • Ch-Ch-Ch-Ch-Changes

    Ch-Ch-Ch-Ch-Changes

    The Times They Are A Changin’, droned Bob Dylan ungrammatically over 50 years ago, with 2020…

  • Blue Sky Thinking

    Blue Sky Thinking

    The philosopher George Santayana wrote: “Those who cannot remember the past are condemned to repeat it.” The…

  • Mx Motivator

    Mx Motivator

    As we all act out Queen’s ‘I’m Going Slightly Mad‘ it feels we’re taking part in…